5 SMS or Mobile Facts You Need to Know
So many of us are used to having our mobiles around nearly 24 hours a day that it’s easy to forget it’s still a growing industry. And though SMS has been around for over two decades, the ways we use it and people’s willingness to use it continue to grow. So for this blog I picked out five facts about mobile communications and SMS messaging that really make the case that SMS for business has come of age. Let’s see if you agree.
- People value their mobile more than pleasure. This one sounds kind of crazy but when asked what people would give up to keep their phone people were willing to part with simple pleasure items before giving up necessities. Here’s what they would be willing to forgo:
- 70% alcohol
- 63% chocolate
- 33% sex
The next item people in the survey would give up is their toothbrush, but 22% would still go that far!
- SMS messages get read faster than emails. According to SAP, 76% of respondents to their survey say they will read a text message sooner than an email. If you want your message to get noticed quickly, SMS is the way to go.
- People like getting text messages from organisations. In SAP’s survey 70% felt SMS messaging is a good way for organisations to get their attention. Another 64% thought businesses should use SMS more often to communicate with them. More and more people are becoming comfortable with text messaging as a main form of communication. Why not take advantage of that?
- Relevant SMS marketing can increase sales. In an Ipsos observer survey 64% of people said they’d made a purchase based on a text message they received that had a relevant offer for them. These consumers were already subscribed to mobile marketing from the companies involved. Email can only dream of reaching response rates like that.
- A variety of offer types work well. Whether you send a price based, time sensitive, or location based offer, your response rates will still top 50%. The Ipsos observer study showed 66% of people will act on a price based offer, 52% to time sensitive offers, and 50% to location based offers. No matter how you look at it, those are awesome response rates.
So what do you think? Can we say SMS marketing is hitting its prime or is it still just beginning? Take a look at our Mobile Marketing Guide for more ideas.
SMS marketing is very different to most other more traditional marketing tools, specifically because of its short-form, text only nature. This certainly shouldn't put you off though. We have put together our guide to both the best things about SMS marketing and some of the potential problems, and how to work around them.
If you're using social media or sending SMS marketing messages then you know all about link shortening. Or do you? Are all services the same, and are there options you didn't even know you had?Here are five questions you should ask before choose a service to shorten your links in your SMS messages.
I came across an interesting article regarding the A2P market. It’s entitled “Growing Employment Rate to Benefit BFSI A2P SMS Market in Switzerland.” The contents summarise a new report from Transparency Market Research about the A2P market in Switzerland, specifically how it relates to BFSI or Banking, Financial Services, and Insurance (BFSI). You might be thinking that sounds boring rather than interesting, but what drew my attention was the relationship of employment to A2P SMS messaging.
Earlier this year there was big news. WhatsApp users were sending more messages each day than SMS users were sending. According to the Telegraph, WhatsApp was 50% more popular than SMS messaging. And the truth is the number of SMS messages sent each day has declined over the last few years. In the UK it was down almost 25% from 2012 to 2013. But is that the whole picture?
So what was the first ever smartphone available? Here we discuss whether it was the Simon from IBM back in 1992 or maybe the Ericsson GS88, or the Nokia 9000 communicator a year earlier. Whichever it's hard to imagine a world without smartphones yet almost as difficult to accept they've been around for 20 - 25 years.
How many retailers use SMS messaging? According to a recent survey, not that many. And that isn’t the only surprising result shared in the survey conducted by Internet Retailer. Companies large and small know how useful SMS can be. Read on to see why now is the perfect time to start.
It seems there's a new messaging app popping up every month. It's hard to keep track of them all, but it's also hard to ignore them if you're looking to use mobile marketing. When you've got limited marketing resources, should you spend them advertising on the latest IM app, or go with SMS marketing?
SMS spam is a problem worldwide. But in the UK, we’re less likely to get it than many other countries. Find out why that is, see some examples, and how you can do your part to keep your SMS messages free of spam.
Every year Salesforce releases its State of Marketing report. It offers insight into how marketers use and see the various tools and channels available today. In the 2016 report, much of the content focused on social and email, but also included a good deal of information on mobile marketing too.