How healthcare providers can use SMS for better emergency communications
Healthcare practices need to consider what their patient communications would look like should situations out of their control arise, and affect the way that they care for patients. From adverse weather conditions leading to the suspension of services, or emergency health concerns requiring fast and widespread messaging, providers need to make plans now to limit the impact. The speed at which communications can be sent to patients, and also making sure that all of your patients receive the communication, are the critical success factors. This is where mobile-messaging tools like SMS come into play. They’re delivered almost instantly and most of the UK population now own a mobile device that will support SMS. What are the benefits of using SMS for emergency communications in the healthcare sector? 95% of text messages will be opened by your patients (Esendex) 90% of your patients will read a text that you send them within 3...
