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News, tips & advice from FastSMS

At a time like this, communication is crucial and there are many different technologies both families and nursing homes can utilise to make things that little bit easier. On the 2nd April 2020, it was announced that the coronavirus pandemic had officially surpassed 1 million cases globally. As the situation has developed, many countries have introduced social distancing and enforced various closures, including those of schools and restaurants, in a bid to slow the spread of the virus. To protect those identified as high risk, for example the elderly, many social restrictions were implemented as early as possible. Though necessary, these restrictions have been difficult for families and friends, especially in cases where relatives are residents within a care home. Often residents will rely on family visits for socialisation and with health concerns weighing on people’s minds, it is even harder for families to be separated from their loved ones. With this in mind...

Healthcare practices need to consider what their patient communications would look like should situations out of their control arise, and affect the way that they care for patients. From adverse weather conditions leading to the suspension of services, or emergency health concerns requiring fast and widespread messaging, providers need to make plans now to limit the impact. The speed at which communications can be sent to patients, and also making sure that all of your patients receive the communication, are the critical success factors. This is where mobile-messaging tools like SMS come into play. They’re delivered almost instantly and most of the UK population now own a mobile device that will support SMS. What are the benefits of using SMS for emergency communications in the healthcare sector? 95% of text messages will be opened by your patients (Esendex) 90% of your patients will read a text that you send them within 3...

There’s no denying that the NHS has been under increased strain over the last few years with staff shortages, increased waiting times and an unprecedented number of nurses leaving the profession. With the latest COVID-19 developments, looking for ways to relieve some of this pressure is of paramount importance. At FastSMS we believe that the introduction of technology can help to support the NHS and its patients during the toughest of times. One of the problems that we face at present is how to look after those patients already requiring treatment without putting them at risk of contracting the virus when visiting a hospital. Below are some examples of how SMS has been used to help people with long-term conditions. Managing chronic conditions SMS can be of great help in managing chronic conditions without any personal contact. Researchers at The George Institute for Global Health in Sydney conducted a clinical trial which evaluated...