How to send SMS appointment reminders
Missed appointments can be a huge problem for businesses, no-shows cost businesses billions every year, in fact the NHS revealed that almost £1 Billion was wasted annually by patients missing appointments. According to the NHS figures, every hospital outpatient appointment missed, costs the NHS approximately £120. (Source: Guardian) However, it is not just the NHS that is having this issue with missed appointments, lots of businesses now have customer appointments and rely on their customers turning up, from dentists, to osteopaths, to bank appointments and taxi drivers, missed arrangements is something that is harming and effecting millions of businesses. The good news is, it doesn’t have to be this way, businesses have found a way to drastically improve attendance rates, making sure their customers are turning up to their appointments, and the answer has been right there in their pocket or hand the whole time - the mobile phone and SMS appointment...
