As lockdown restrictions in the UK look set to ease off in March 2021, businesses are turning their attention to creating a back-to-business strategy. We've highlighted some important considerations, and provided SMS templates which can be easily adapted for your business.
There are many effective channels available for businesses to communicate with their workforce, such as email, phone or letters. However, during a crisis, speed and reach are two of the most important factors to consider when looking to send emergency communications, two qualities that play to the strengths of SMS. Most people will have a smartphone to hand throughout the day, in fact according to The Guardian the average person picks up their phone 58 times a day. This close connection to our phones makes SMS one of the most effective ways to communicate time critical information to your staff. With an impressive 95% open rate, your emergency message will be received and read in record time. Business continuity plans normally include messages that need to be broadcast to all staff. However, a call to action or the ability to respond are often overlooked, leaving the recipient unable to interact with the message and the sender...
At present, business continuity will be one of the top priorities for most businesses across the globe. Many organisations will have created a Business Continuity Plan that prepares them for a situation, such as having their entire workforce being home based. However, if this isn’t the case, we have highlighted a few key points that you can follow to ensure that having a remote workforce will have minimal impact on your business. Internet One of the most vital pieces of technology that remote workers require is a strong, reliable internet connection. Today many businesses operate in the digital sphere. This means that the majority of activities that keep a business running, such as marketing, sales, customer service, product and engineering, should be able to continue to run as normal, as long as they have an internet connection. It would be rare for a person of working age to not have the internet installed in...
According to PwC’s Global Crisis Survey 2019, 69% of leaders have experienced at least one corporate crisis in the last 5 years — with the average number being 3. Some companies emerge from a crisis unscathed – in some cases performing more strongly after the crisis than prior to it – and this blog post is designed to identify the best practices for SMEs. The overwhelming difference between successful and unsuccessful crisis management is planning, with 54% of prepared organisations coming out on top, compared to 30% of unprepared organisations. Moreover, plans that were tested and refined led to these companies being 4 times more likely to weather the storm. However, you can’t plan for every eventuality, so the best place to start is by considering what’s most likely to happen to your business. 1. Assess risks as they apply to *your* business – there is no ‘one size fits all’ plan Are your premises at risk of...
