How to Increase Website Traffic with SMS Messaging
There are a lot of reasons to use SMS messaging. One of the best ones is to use SMS messaging to get people to your website. Or to get them to your website again.
Here are a few ideas on how to reach out to anyone on your opt in list that’s already made a purchase from you, shown interest in your products or services, or signed up for special deals. But before I get to some examples remember to follow good SMS messaging protocol:
Keep it short, relevant to the receiver, and always include opt out instructions.
The body of the SMS message should include a shortened URL that gets them to your website so you can market to, or inform, them again. Without further ado, here are just a few suggestions when to use a URL in a SMS message:
- Send them to a special offer page – the landing page could include discounts, buy one get one free offers, or special deals limited to text message customers
- Send them to a video – for customers who’ve already purchased from you, think about sending them to a how to video on your website for the product they just purchased
- Provide a quick link to restock supplies – send a reminder to them to purchase refills or accessories for a previously purchased product and include a direct link to the refill or accessory.
There are endless variations on the theme here, but the idea is to get them back to your website so you can keep yourself fresh in their mind. Also while they are visiting, they may find something else to purchase. At the very least they will be thinking about your brand.
Bear in mind also that the landing page you send people too has to be mobile-friendly. You are not going to get many visitors responding to your SMS message from any device other than a phone so make it good!
You can also make it a little more fun if you’ve got the budget. I signed up for special deals from a cinema. This summer they’ll send a SMS message each week that directs me to a special page on their website with a “scratch-off” discount ticket. I rub my finger over the ticket on the screen and my discount or free code appears. But the destination for the URL in your message doesn’t have to be that fancy – just be sure it is a direct link to something useful, not your home page. Have you used SMS messages to get people to your website? If so leave a comment sharing how you got on.
The drive to earn and retain consumer loyalty is big business in the UK. Increasingly, companies are grasping the important role SMS text messaging can play in this. Customers’ mobile phone numbers are gold dust. The most forward-looking companies are developing systems to encourage customers to opt-in. Then, they are structuring SMS campaigns to build loyalty and reap maximum commercial advantage from it.
Imagine this: Someone wears a red nose, wine glasses filled before noon, and everyone’s talking about mobile marketing. That was the Mobile Marketing’s 6th mCommerce Summit in NYC last week. I’ll get to the red nose and wine a bit later. First I’ll share some takeaways about mobile marketing from the presenters by sharing it with you the way I saw it.
Marketing messages, whether in print or electronic have many parts to them. In the beginning there’s the hook that entices someone to continue reading, and near the end is the call to action. That’s where you make it clear what you want someone to do after reading the message. There are many parts in between these two, but these are, arguably, the two most important.
One of the greatest advantages of SMS marketing is how fast it is. You might be thinking I'm talking about the almost instantaneous delivery rates, or how quick it is to write a message and send it to your entire list - but this time we're talking about how fast you can get results.
In my last blog I looked at five reasons you want to use SMS messaging in your business. In this blog we're looking at the same topic, just from the consumer's point of view. For example, how do you really know your customers want you to send them messages via SMS? Isn't email or a phone call good enough? Is it worth your time to learn how to use SMS messaging in your business?
When it comes to small to medium sized businesses, however, a lot of companies believe that they don't have the time or resources to truly find out who their customers are. This often results in confused messaging, emails with low open rates and low conversion levels on their website. There is, however, a way that businesses can collect precious data from their customers which will not only help them engage with their customer base on a personal level but also result in data which can help power future marketing campaigns as well as improve aspects of the company.
SMS marketing is very different to most other more traditional marketing tools, specifically because of its short-form, text only nature. This certainly shouldn't put you off though. We have put together our guide to both the best things about SMS marketing and some of the potential problems, and how to work around them.
You’ve seen or heard about remarketing online. But did you know you can use SMS to remarket to visitors who abandon their cart in your ecommerce store? According to one study, using it can double your conversion rates. Check out the blog to see the details.