Customer Satisfaction: A Business SMS Use Case
Post sales follow ups can be made even simpler using SMS Text Messaging, saving your staff time and you money. Customers are sent a text message asking them to rate or comment on a service or product they recently received where they would have given their mobile number as a means of contact.
The following are just some of the sectors already benefiting from using SMS text messaging to receive feedback from their customers: Retailers, SMEs, Consumer Products, Delivery Companies
For more information on how you could be utilising SMS text messaging within your business call us on 0800 954 5305 or email helpdesk@fastsms.co.uk
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