Customer Satisfaction: A Business SMS Use Case
Post sales follow ups can be made even simpler using SMS Text Messaging, saving your staff time and you money. Customers are sent a text message asking them to rate or comment on a service or product they recently received where they would have given their mobile number as a means of contact.
The following are just some of the sectors already benefiting from using SMS text messaging to receive feedback from their customers: Retailers, SMEs, Consumer Products, Delivery Companies
For more information on how you could be utilising SMS text messaging within your business call us on 0800 954 5305 or email helpdesk@fastsms.co.uk
Related Articles
Product Verification: A Business SMS Use Case
How to Capture the Essence of Autumn in Your SMS Marketing Campaign
When the Internet Goes Down, SMS Messaging Can Save the Day
At the end of February, Amazon’s S3 servers went down. And so did much of the Internet. What can we learn from the experience about communicating with customers during an online disaster? According to experts, having a plan that includes SMS messaging is key.
Do Your SMS Marketing Messages Sound Spammy?
If you aren’t seeing a positive response from your SMS marketing then your list may be thinking of it as spam and just ignoring it like they do much of their email. So take your latest marketing messages and examine them again with these four questions in mind.
SMS Marketing Strategies for Sports Massage Therapists
How Estate Agents are Using SMS Messaging
What You Can Learn From a Bad SMS Message
In last week’s blog I covered how the Trump campaign sent unsolicited SMS messages to voters. This week I’m stuck on the same topic, but from a totally different angle: what we can learn from that failure. Because honestly, their biggest issue might not be violating the law. It might be the people they have writing their SMS messages. It’s time to dissect the message that spawned the law suit, and learn what we can from it.