Two way messaging: Is it essential?
When we consider the importance of two way online text messaging it is best to remember that SMS is a communication tool, just as a phone, email client or online chat facility. Now imagine receiving an email you couldn’t reply to, or worse, a phone call where you couldn’t respond – it just wouldn’t work!
As text messages can be used as a method of one way communication, sometimes people think its natural to treat it as such – but think about the person on the receiving end. A Fastsms Virtual Mobile Number enables this essential, but often overlooked, send/receive opportunity.
With Fastsms your number is yours, and yours alone – it is not a 5 digit shortcode filtered through keywords. Any replies you get come straight back to you, so you receive them as quickly as you would do as if to a phone.
A great way to add another level to your employee and customer communications is to advertise your number as a contact option, helping you keep in touch through an individual’s preferred medium.
Many SMS providers will tell you how important two way messaging is and then charge you the earth for the privilege when the cost to them is actually very small…
A Fastsms Virtual Mobile Number is just £99 a year, a tenth of the price of some of our competitors – in fact, we think they are so essential that if you buy 5,000 credits we’ll give you one for FREE…
To find out more about communications solutions from Fastsms including Virtual Mobile Numbers click here or call us on 0800 954 5305 for a FREE demonstration.
Related Articles
Credit Checks: A Business SMS Use Case
SMS Marketing – Steering Clear of Spamming and Harassment
Executed properly, SMS direct marketing is a hugely effective and successful means of building customer loyalty and improving sales. But even genuine and honest marketing companies can suffer huge damage to reputation or even break the law through simply lacking knowledge or not double-checking before releasing campaigns. Read this article to learn more about the definitions of spamming and harassment, current UK law and how to avoid simple but costly mistakes.
SMS on Mac : The Answer is Yes
How to Have Your SMS Messaging Pay for Itself
SMS messaging supports all sorts of use cases. Most of the time, businesses consider it an expense. But for some businesses, there's a method that could turn that expense into income. See some examples of how it works, and if it might be for you in this blog.
Why SMS Marketing is Superior to Email for Entrepreneurs
As an entrepreneur, it is notoriously difficult to get your message out there. It's even harder to get seen and heard in a meaningful way that doesn't offend people. Email marketing has been the darling of entrepreneurs for years, but it's time for something new. Something that supersedes the email and circumvents the spam folder.
6 reasons your business SMS is not working
Using SMS Messaging to Take Customer Communication to Another Level
When people talk about SMS marketing they usually refer to the one-way message with coupon codes for a sale. Or potentially a two-way message requiring the customer to respond with a keyword in order to get a deal. And that is customer communication for sure. It’s also marketing. But it’s just the very basics of what SMS messaging can do for your business.
How Campsites Can Use SMS Messaging to Get New Business
The campervan and caravan industry grew 16% this past year. Campsite and holiday park owners can connect with the thousands of new travellers using SMS messaging. After all, 76% of travellers prefer to take their mobile on holiday rather than a friend.