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appointment reminders Tag

News, tips & advice from FastSMS

SMS messaging can meet many different needs across a wide range of organisations. One of the most common uses though is reminding people of appointments.

If your business is based on selling your time, like a salon or a health practitioner, it is galling when a “no show” leaves you with an empty slot. you can’t sell that time again, it’s too late. You can try to get the client to pay anyway but that is bad for customer relations. If you are a hospital or vet it’s worse. Not only do you waste time but you also leave expensive equipment unused.

It is clearly shown that by collecting clients’ mobile numbers and using the automated tools in Fastsms to send them one or more reminders, especially the day before their appointment, you will dramatically reduce “no show” problems and avoid the associated wastage of time and resource.

Read how clubs can benefit from the use of text messaging services to reduce wasted time and increase customer satisfaction. They can confirm appointments in advance with an option to text back to cancel or re-schedule thus reducing no-shows. SMS is also great for sharing news and special offers with members.

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Hotel guests use review site ratings like TripAdvisor to make decisions about where they’ll stay. If your hotel doesn’t rate well, you’re in trouble. Find out how you can get more positive reviews when you use SMS messaging to communicate with guests.

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New mothers face many challenges in the days and weeks following the birth of their child. Any parent will know most of them well with lack of sleep being a primary one. But many women are also at risk for other conditions that could be prevented by regular monitoring - enter SMS.

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Is there such a thing as a "perfect" SMS message? Yes, there is, but there isn't just one example of a perfect message. There are so many uses for SMS messages that each of them would have their own perfect example. How many different types are there? This infographic includes a short list of some types.

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People have their mobiles within arm’s reach about 22 hours of every day. That means even while they are sleeping! It makes sense then, that if you want to remind someone of an important event (an appointment with your small business for example) you should use their mobile.

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