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Use Cases

News, tips & advice from FastSMS

The massive increase in the use of SMS text messaging by business organisations is largely due to its flexibility and simplicity in meeting a very broad range of requirements in a wide array of applications. There is something in it for almost everyone!

We have Scout groups organising trips via SMS; health clubs sending special offers; windmills on wind farms texting diagnostic details to engineers; travel companies warning of delays and web servers notifying staff of technical faults. And that’s just off the top of my head!

Our Business SMS Guide is a comprehensive free document with hundreds of ideas on how SMS can help get more customers, keep more customers, reduce operational costs, improve quality of service and ultimately save you money and generate more profits. We also offer a range of free guides to specific business sectors such as travel, recruitment, salons and food outlets. Click here to see a list.

So when we spot an interesting new use case or a new angle on existing use cases, we’ll post it here. And if you want to set us a challenge in coming up with a use case for you get in touch and we’ll figure it out.

If you run a florist or a restaurant, you may not think you need to run a Valentine's Day promotion beyond offering a special bouquet or a bottle of champagne with a meal. But any business can use SMS to add value to their marketing campaigns and to retain loyal customers, even those that don’t seem to be an obvious fit with the culture around Valentine’s Day.

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Independent artists and performers use many different methods to get people into their shows. Social media is a favourite, but SMS messaging can be even better. Learn how one performer used SMS messaging to sell out performances and how you can too.

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The challenges facing the healthcare sector today, whether you work for an NHS Trust or a private health company, are increasing. In an ever-evolving environment, maintaining high levels of patient satisfaction is an unenviable challenge many healthcare providers face on a day-to-day basis. How can SMS help?

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More and more industries are tuning in to the advantages that SMS marketing can offer their business. SMS marketing is not only useful for acquiring new customers, it can be used to increase brand loyalty as well. This is particularly true for the hospitality industry, which faces challenges unique from other industries, in that they are on the front line when it comes to delivering customer service.

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An effective use of SMS campaigns is for support of sports teams and leagues. Using automated messages to communicate with supporters ensures that your teams have the chance to play to full stadiums throughout each and every game. This, in turn, motivates them, providing support.

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