The FASTSMS Jargon Bustong A-X
Ever confused by some of the technical terms thrown about while reading some articles or blogs about SMS Text Messaging, well then you’ve come to the right place.
Our jargon busting SMS Glossary covers everything from API (Application Programming Interface) to XML (Extensible Mark-up Language) – and if we ever come across something beginning with Y or Z that needs explaining we vow to include that too!
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When the Internet Goes Down, SMS Messaging Can Save the Day
At the end of February, Amazon’s S3 servers went down. And so did much of the Internet. What can we learn from the experience about communicating with customers during an online disaster? According to experts, having a plan that includes SMS messaging is key.
Why Using SMS for Customer Service is a Good Thing
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