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News, tips & advice from FastSMS

API stands for Application Programming Interface and describes a set of software components that enable two software systems to work together.

Fastsms offer two different API solutions, HTTP and XML, which make it relatively easy for our two way SMS messaging system to work together with a third party software application that needs to send and/or receive text messages.

Typically this will be a CRM (Customer Relationship Management) System or a monitoring and alert system or simply an add on to report customer transactions, such as renewals, deliveries, etc., to the customer instantly.

The life of an IT administrator or manager is a constant battle with the equipment and software they manage. If an issue isn’t fixed in a reasonable time, there are usually consequences in one form or another. So how can you use SMS alerts to make sure your IT team is always aware of issues and the need to fix them quickly?

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A few weeks ago I wrote a blog post about using SMS messaging to contact your list after some sort of trigger - they made a purchase, had a birthday, or some other event or date. I’m going to build on that concept a little bit more in this post and share how you can really offer just-in-time SMS messages by integrating with your existing systems.

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This SMS messaging case study explains how a student at the University of West England used the fastsms API in an experimental project aiming to improve vehicle safety. The post is Q&A session between Thomas West, the student, and fastsms, relating how the project unfolded.

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