Notifications & Reminders: A Business SMS Use Case
Appointment reminders by SMS text message are a great way to reduce missed appointments for anything from medical appointments, to meetings and consultations. Subscribers receive a reminder a few hours before the scheduled event and can reply to confirm, reschedule or cancel.
For example a dental patient may receive the following 24 hours before their appointment “Reminder: You have a dental appointment tomorrow @ TIME. Reply ‘YES’ to confirm or ‘NO’ to cancel/reschedule.”
The message costs just a few pence to send and in most cases can be fully automated yet it has the potential to save both parties time and money.
The following are just some of the sectors already benefiting from using SMS text messaging to send notifications and reminders of appointment and events: Dentists, Doctors, Vets, Solicitors, Accountants, Consultants, Banks, Colleges/Universities, Hair & Beauty
Basically, anybody who regularly makes appointments with clients or customers and has experienced lost time or money due to someone simply forgetting the appointment or not bothering to inform you they can’t make it can benefit from SMS in this way. As well as reminding people of the time and place, studies have shown that people are much more likely to let you know if they don’t intend to show up to an appointment if you give them that opportunity rather than them having to make the effort themselves.
For more information on how you could be utilising SMS text messaging within your business call us on 0800 954 5305 or email helpdesk@fastsms.co.uk
Related Articles
Why a Text Message is Often Better Than an Email or Voice Call
A text message is a very small and condensed piece of communication in contrast to voice messaging or video broadcast. Consequently text messages can get through when network capability is degraded to an extent that makes other options unviable.
On The Rise: 6 Changes in Marketing That SMS Can Help Exploit
While traditional advertising methods are declining, SMS marketing is increasing and it is a trend that looks likely to continue. Here are 6 recent marketing trends that open the door for you to take advantage through your next SMS marketing campaign.
SMS Marketing for Care Homes
Fastsms Mobile Marketing Guide
Three Things You Must Do Right in Your SMS Marketing
SMS messaging can be one of your more effective marketing techniques, but only if you do it right. A poorly executed SMS marketing campaign could have disastrous results for your future budget, and for your organisation.
SMS messaging helps both job seekers and recruiters
How does SMS messaging helps recruitment agencies? Just as importantly how does it help job seekers? This post explains several benefits for both recruiters and candidates. Perhaps the key issues are the speed of communication with SMS and also the innate privacy of SMS messaging.
[Infographic] How to Write the Perfect SMS Message
Is there such a thing as a "perfect" SMS message? Yes, there is, but there isn't just one example of a perfect message. There are so many uses for SMS messages that each of them would have their own perfect example. How many different types are there? This infographic includes a short list of some types.
SMS on Mac : The Answer is Yes
Universities and Summer Schools Use SMS to Keep Students Focused
It used to be you could skip a lecture or sleep late at university. But using the excuse you forgot about a session is about to become less believable than it already was. And it's all down to the ways educational institutions are using new technology to engage with students, mainly SMS.