Notifications & Reminders: A Business SMS Use Case
Appointment reminders by SMS text message are a great way to reduce missed appointments for anything from medical appointments, to meetings and consultations. Subscribers receive a reminder a few hours before the scheduled event and can reply to confirm, reschedule or cancel.
For example a dental patient may receive the following 24 hours before their appointment “Reminder: You have a dental appointment tomorrow @ TIME. Reply ‘YES’ to confirm or ‘NO’ to cancel/reschedule.”
The message costs just a few pence to send and in most cases can be fully automated yet it has the potential to save both parties time and money.
The following are just some of the sectors already benefiting from using SMS text messaging to send notifications and reminders of appointment and events: Dentists, Doctors, Vets, Solicitors, Accountants, Consultants, Banks, Colleges/Universities, Hair & Beauty
Basically, anybody who regularly makes appointments with clients or customers and has experienced lost time or money due to someone simply forgetting the appointment or not bothering to inform you they can’t make it can benefit from SMS in this way. As well as reminding people of the time and place, studies have shown that people are much more likely to let you know if they don’t intend to show up to an appointment if you give them that opportunity rather than them having to make the effort themselves.
For more information on how you could be utilising SMS text messaging within your business call us on 0800 954 5305 or email helpdesk@fastsms.co.uk
Related Articles
Account Alerts: A Business SMS Use Case
A Brief Guide to Receiving SMS Messages Online [Infographic]
Using SMS Messaging to Take Customer Communication to Another Level
When people talk about SMS marketing they usually refer to the one-way message with coupon codes for a sale. Or potentially a two-way message requiring the customer to respond with a keyword in order to get a deal. And that is customer communication for sure. It’s also marketing. But it’s just the very basics of what SMS messaging can do for your business.
Why SMS should form part of local governments’ emergency communication strategy
Business SMS Marketing: Striking the Right Tone
Tone of voice is important in all business communications, from letters to direct mail campaigns. The way you speak to clients is all of a part of the image you create in their minds of your brand. As short as they are, this also applies to business text messaging. It may even be more important to get the language and tone right in your messages, particularly your SMS marketing, than in an emailed leaflet.
The 10 Most Loved Features Of FastSMS
Ever wonder if a company is as good as it says it is? One of the only ways to know is to read honest reviews from customers. Well, we wanted to know if people loved NetMessenger as much as we do. Turns out, they love us. Read this post to discover why.
Environmental Monitoring: A Business SMS Use Case
How to Avoid Getting Smished
How exactly do you get smished? It happens when you become a victim of smishing. You might not have heard the term. I know I hadn’t until I stumbled across it while researching on the web. But if you’ve heard of “phishing”, it’s the same thing, just done via SMS messaging. But how can you avoid becoming a victim?
How to use SMS for Highly Targeted Marketing
While brevity might be one of the keys to good advertising, perhaps the most important is to make sure your message reaches the right people. The goal of targeted marketing is not to bombard so many people that some will inevitably listen, but rather to target and nail down your core demographic.