Notifications & Reminders: A Business SMS Use Case
Appointment reminders by SMS text message are a great way to reduce missed appointments for anything from medical appointments, to meetings and consultations. Subscribers receive a reminder a few hours before the scheduled event and can reply to confirm, reschedule or cancel.
For example a dental patient may receive the following 24 hours before their appointment “Reminder: You have a dental appointment tomorrow @ TIME. Reply ‘YES’ to confirm or ‘NO’ to cancel/reschedule.”
The message costs just a few pence to send and in most cases can be fully automated yet it has the potential to save both parties time and money.
The following are just some of the sectors already benefiting from using SMS text messaging to send notifications and reminders of appointment and events: Dentists, Doctors, Vets, Solicitors, Accountants, Consultants, Banks, Colleges/Universities, Hair & Beauty
Basically, anybody who regularly makes appointments with clients or customers and has experienced lost time or money due to someone simply forgetting the appointment or not bothering to inform you they can’t make it can benefit from SMS in this way. As well as reminding people of the time and place, studies have shown that people are much more likely to let you know if they don’t intend to show up to an appointment if you give them that opportunity rather than them having to make the effort themselves.
For more information on how you could be utilising SMS text messaging within your business call us on 0800 954 5305 or email helpdesk@fastsms.co.uk
Related Articles
How can technology help the NHS during the COVID-19 outbreak
9 Reasons SMS Marketing is Far From Finished
With all the evidence indicating that text messaging still has plenty of life left in it, here are 9 reasons why SMS Marketing still has lots to offer. Don't miss out on what SMS marketing can bring to your business.
Coordinating Staff: A Business SMS Use Case
SMS Marketing For The Equestrian Sector
The British Equestrian Trade Association’s findings from their National Equestrian Survey 2015 put the economic value of the equestrian sector at £4.3 billion of consumer spending across a wide range of goods and services, with the average spend per horse during the same year at £3600. It is an incredibly varied industry encompassing all types of businesses from sole traders making a living in remote areas to multinational companies. Their customer base typically tends to be busy people who lead largely outdoor lifestyles so the obvious and most effective means of communicating with them is by mobile phone, yet very few equestrian businesses appear to be utilising SMS text messaging marketing. So how could businesses in this sector benefit from this method of marketing?
SMS Mаrkеtіng fоr Motorcycle Dealerships and Service Centres
Should You Tease Your SMS Marketing List?
Teasing is a tried and true marketing technique. But there’s a lot you can learn from some recent examples in the video game industry. In particular, how you can create the same kind of frenzy in your SMS list – but only if you do it right.
Be Careful When Reading About Shortcodes and VMNs
When you start using SMS marketing, one of the first decisions you need to make is whether or not you’ll need to get replies. If you do, then you’ll need to decide between shortcodes and a virtual mobile number (VMN, also called longcode). If you don’t, then that’s alright too.
3 Reasons Why SMS Marketing Is Perfect for the Holiday Season
Everyone knows the holiday season is a peak time for making sales and marketing. Predictions are that the UK will spend £73B in retail stores before the season is over. Find out three reasons you’ll want to use SMS marketing to get those shoppers into your store.
SMS Marketing: Ensuring Compliance with the Law
All businesses are subject to the law when it comes to advertising and marketing. Companies cannot make false claims or mislead consumers via advertising materials, for example. Designed to protect consumers and commercial clients, the law regulates most forms of marketing in some way. With companies carrying out various forms of marketing activity, it can be difficult to keep on top of the relevant laws and guidelines. By working with SMS marketing experts, however, you can ensure that your marketing campaigns are fully compliant with the necessary laws and that you’re able to connect with your target audience lawfully and effectively.
How Your Health Club Can Start Using SMS to Support Members Today
You’re all excited about the number of new members you have in your health club thanks to your latest member drive. And you want to do everything you can to help them reach their goals and stay a member for a long time. Here's a quick few steps to get you up and running as quickly as possible.