Auto-Responder: What is it?
Auto-responder is a feature in NetMessenger that allows you to set up automated responses to either all incoming messages, or specific messages that contain a certain keyword.
There are numerous applications for this, from something as simple as an ‘out-of-office’ type response to all incoming messages to numerous campaigns set to respond to particular phrases.
A great example of this is some Estate Agents publish a code on their for sale sign-age or ads in the property pages. People can then text in this code (for example ‘house123’) to the agent’s Virtual Mobile Number or Shortcode. The prospect who sent in the code then gets an automated response containing details such as number of bedrooms, asking price etc.
It could also be as simple as a confirmation message, like many takeaways use “Thank you for your order, it will be with you in XX mins”.
We also have nightclubs and events specialists using it to issue free or discounted entry, guests text in and get the discount code as a response.
For more learning resources and guides visit our Information Section.
If you have any questions or would like to discuss anything, give us a call on 0800 954 5305 or email helpdesk@fastsms.co.uk
Related Articles
SMS Campaign Strategies Your Customers Will Thank You For
SMS marketing is defined by the use of text messaging to convey deals, offers or information to customers. When it's used properly, SMS is a high-return and low-cost marketing method with the ability to provide your business with a stable and effective platform for reaching customers. The main goal of an SMS campaign is a conversion; you want the recipient to perform an action as a result of reading the text message, so it's important to know what your customers will most appreciate. For a truly effective SMS marketing campaign, simply follow a few customer-centric guidelines.
SMS Mаrkеtіng fоr Motorcycle Dealerships and Service Centres
Is your mobile strategy ready for 2015? Hint: SMS messaging should be a big part of it!
The Role of SMS in Building Consumer Loyalty Programmes
The drive to earn and retain consumer loyalty is big business in the UK. Increasingly, companies are grasping the important role SMS text messaging can play in this. Customers’ mobile phone numbers are gold dust. The most forward-looking companies are developing systems to encourage customers to opt-in. Then, they are structuring SMS campaigns to build loyalty and reap maximum commercial advantage from it.
3 Reasons Why Enterprises Shouldn’t Build Their Own SMS Gateways
Enterprises are large companies. Sometimes that means they think they should be able to do everything themselves. But when it comes to SMS messaging, building an in-house gateway is more difficult than you might think. Read why finding a good SMS service provider is a better option.
Work 24/7 Without Being in The Office! The Benefits of SMS Scheduling
In our demanding, 24/7 world it is difficult to stay on top of your SMS marketing campaign but with scheduling you can ensure you are getting your message to your audience whatever the time.
How to Capture the Essence of Autumn in Your SMS Marketing Campaign
5 Ways to Celebrate the Royal Wedding with SMS Marketing [Infographic]
Temporary technical issues
Out-Of-The-Box Thinking in SMS Marketing
Do you know what your customer’s want? Would you ever offer something other than coupons, discounts, or other deals in your SMS marketing? At least one company is giving it a try, and differentiating themselves from the competition. Read the blog for details.