Auto-Responder: What is it?
Auto-responder is a feature in NetMessenger that allows you to set up automated responses to either all incoming messages, or specific messages that contain a certain keyword.
There are numerous applications for this, from something as simple as an ‘out-of-office’ type response to all incoming messages to numerous campaigns set to respond to particular phrases.
A great example of this is some Estate Agents publish a code on their for sale sign-age or ads in the property pages. People can then text in this code (for example ‘house123’) to the agent’s Virtual Mobile Number or Shortcode. The prospect who sent in the code then gets an automated response containing details such as number of bedrooms, asking price etc.
It could also be as simple as a confirmation message, like many takeaways use “Thank you for your order, it will be with you in XX mins”.
We also have nightclubs and events specialists using it to issue free or discounted entry, guests text in and get the discount code as a response.
For more learning resources and guides visit our Information Section.
If you have any questions or would like to discuss anything, give us a call on 0800 954 5305 or email helpdesk@fastsms.co.uk
Related Articles
5 all important SMS Marketing tips for 2018
How to Use SMS Messaging to Keep Your Club Members Healthy
In a report released last week by Nielsen, it turns out people want more than just to see a lower number on the scale. In their study, 75% of people worldwide plan to lose weight by changing their diet. And another 72% plan to exercise – that’s where your health club and SMS comes in.
Start the New Year with one interesting prediction for SMS messaging
5 SMS Marketing lessons from The Apprentice
5 Reasons You Want to Use SMS Messaging in Your Business
Are you looking to grow your business? Get more customers? Have larger profits? Of course you are. Isn't every business looking to improve, grow and generate more sales? More and more businesses are realising how SMS messaging can help them do all those things. But it's nice to have some facts to back up what most people seem to assume is true.
Product Purchases: A Business SMS Use Case
How to Choose Between Specialty vs. Multipurpose SMS Service Providers
Choosing the right SMS provider is important for your business. Should you choose an industry specific specialty service or a more general multipurpose SMS provider? We look at the pros and cons of each in this blog. Take a look and see what will work best for you.
Help Patients Stay Healthy with SMS Reminders to Take Their Prescriptions
Last year, over 1 billion prescription items were dispensed in England. There were, on average, 19 prescription items per person in England, almost half the population is taking prescription medications. It's safe to assume some people are finding it hard to keep track, enter SMS.
Consumers Prefer SMS Over Mobile Apps
Earlier this month I attended an online webinar session covering topics related to SMS. One of the presenters produced some interesting statistics. I wanted to know more, so I went to the original source and found some great news for everyone using SMS as a key part of their mobile strategy.
10 Killer SMS Strategies
Nowadays, there are an increasing amount of companies using SMS marketing, but you can stay ahead of the trend by using it more wisely with our killer strategies list. Best used as part of your marketing mix, alongside other strategies, this should complement other points of contact and deliver an intuitive and responsive customer service that is unrivalled by competitors.