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virtual mobile number Tag

News, tips & advice from FastSMS

A Virtual Mobile Number, commonly shortened to VMN, looks like a normal 11 digit mobile number, 07xxx xxxxxx, but only accepts text messages which it delivers to the inbox of your Fastsms messaging system.

It can be published as a general purpose textline enabling clients and other parties to text in to your company as an alternative to voice or fax or email. It can be associated with your outbound SMS messages so that replies can be made back to you in response to your campaigns. They can be used in conjunction with keywords which enables a specific action to take place in response to the keyword.

The following pages will offer many ideas on how a VMN can be used in your organisation.

In sit down restaurants, what is the one feature every patron will look at? The table. Think about it. They need to look down to pick up utensils, put their glass back down, find their napkin, or to find a distraction for those awkward moments with your fellow diners. What if you could turn that time into a SMS marketing opportunity?

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Hotels constantly strive to improve customer experiences, but sometimes things go awry. Many problems could be fixed if the customer complains while at the hotel rather than later when they return home. By having a 'textline' you can give guests the opportunity to share their views directly with management without a direct confrontation.

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Creating your first SMS campaign can be a daunting task. in this post we take it back to basics and discuss the different types of SMS marketing campaigns. To begin with we focus on the simplest distinction between campaign types, whether it is primarily inbound (receiving) or outbound (sending).