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News, tips & advice from FastSMS

The sun is shining and the spirits are high, we can almost taste the Summer season as Spring is now shining in all its beautiful glory.  To add an even bigger spring in your step, we thought we would run a quick Flash Sale to finish off the month of March. So whether you have a pressing campaign to send or want to stock up on some free credits – now is the time to purchase some more credits. Our Flash Sale SMS Offer Any purchase over 1,000 credits will receive an extra 10% free SMS credits! The offer can be used multiple times but cannot be used with any existing offer or discount SMS credit price.  Our offer ends on the 31st March, so make sure you take full advantage of our free credits offer. Business SMS is now being used in more ways than ever, with its incredible open rate of 98%, it...

There is a very common misconception that SMS is all about selling and sales. To which there is no denying that selling through SMS can be very powerful, with its immense open rates of 98%, and it’s ability to be able to mass send out a campaign containing a URL link to a website or specific product, can yield fantastic results that no other channel can. However SMS is helping businesses in many more ways than just getting in those sales. Any and every business can use SMS to help grow and improve their business, depending on the sector or what their issue or problem is that needs to be solves, SMS can be the answer. Whether that be helping with internal communication or improving customer service, SMS really can do it all. Business SMS - Different ways to use SMS to help your business Improving your customer service Customer service is imperative to any...

2018 was a huge, amazing year here at FastSMS. We welcomed lots of new staff to our already fantastic team, and we were purchased by the European communication giants, Commify. Our new owners are experts and specialists in business communications, meaning we have the perfect team and support to help us build, develop and improve FastSMS. 2019 looks to be even bigger, better and more exciting! We have lots of new and exciting projects in the pipeline for the year, from new tools, features and services all to make your business communications experience even better. The power and might of the mobile is only continuing to grow, with industry experts saying yet again ‘This is the year of the mobile’ and businesses investing more time into getting their customers’ mobile experience right.   There is also lots of talk from businesses and thought leaders around customer experience, and how mobile can help improve this,...

We ran a survey on our website recently to ask if businesses had reduced the number of marketing messages they send (email, SMS etc.) as a result of GDPR - and 42% of UK based respondents said yes, they had. A further 42.7% said they’d made no changes, and 15.4% said they were sending more messages.* What we’ve discovered when talking to business owners and marketers is that people don’t fully understand the regulation, and so are being very cautious. They’ve either reduced the frequency of their messages or reduced their mailing list. We’ve also seen occasions where this actually wasn’t necessary, and, in some cases, that the excessive caution was damaging their business interests. So, before we go into what you can do to re-build your mailing list, it’s worth revisiting a common misunderstanding about GDPR. There are 6 lawful bases which allow you to process personal data under GDPR, and only one...

Hard cash, sterling, money, notes and coins have been a part of our everyday lives for centuries, the idea of leaving the house and heading to a store without them would have seemed like madness years ago, however billions of cashless transactions are now taking place everyday. One in five Brits never carries cash, they want to pay by their contactless card, or by their smartphone, with half of Brits surveyed by First Bus stating that ‘cash is on the way out.’ Retailers have led the way in already adjusting their payment options to suit the modern day customer, and those that have, have seen huge benefits and uplifts. 39% of 2017 Black Friday sales were made through a smartphone, making it the device of choice beating the desktop and tablet to the lion share of the sales. (Source: IMRG) Mobile banking is now huge. More and more of us are engaged with...

Summer Sale

Summer Sale - 10% Free SMS

Stock up on some free credits now! Get 10% Free SMS Read more
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