SMS Buyers Guide
There are several Business SMS suppliers now in the UK and as the use of SMS messaging mushrooms there are new suppliers appearing regularly. So how do you choose a supplier? It’s only a text message surely you just buy the cheapest? Aren’t they much of a muchness?
The answer is No on two counts. Let me explain why.
When we deliver a text message on your behalf we send it via “Premium UK routes” (this term is important so remember it). This means we connect to one or more of the UK mobile phone networks – Orange, Vodafone, etc. – and this is what guarantees that your message will be delivered to the recipient’s phone in a very few seconds.. For each and every one of these messages we pay a fee, the Interconnect Fee, to the network for handling your message.
Now there is another way to send SMS messages using so called “black” and “grey” routes which bypass the UK networks and so avoid paying the Interconnect fee. I won’t explain how they do this other than to say they seek and exploit loopholes in the mobile networks. Some days these work ok, never achieving the speed or reliability of premium routes, but just about acceptable. But other days they can fail to deliver your messages as their latest loophole is spotted and closed. So if your message was important enough to be sent why wouldn’t it be important for it to be delivered? But even worse than non-delivery is late delivery. Your message confirming a delivery date and time arrives after the parcel has arrived. Worst of all, imagine sending a marketing message and it is delayed so pings the target’s phone at 4.00 am.
The problem is these “cheap” suppliers don’t tell you they are using risky routes. One fairly prominent insists his low prices are using premium routes when we know he isn’t.
So if you’re new to SMS or even considering switching provider it’s important to have an idea of the questions you should be asking in order to make an informed decision.
DevelopersHome outlines 13 questions you should answer before committing to an online SMS provider.
Our SMS Buyers Guide shows how Fastsms measures up when these questions are asked.
Did you know you can send more than text in an SMS message? Well, technically it isn’t an SMS message if it isn’t text. Instead, the multimedia messaging service, or MMS for short, is an extension of the SMS core functionality. It allows you to send short videos (40 seconds or less), images or audio over mobile networks just like an SMS message.
SMS is a very personal method of communication that is ideally suited to customer service. Where email can seem lazy and automated phone responses uncaring, the mobile inbox communicates directly with the user, for whom the phone is often their go-to device.
You’ve decided to try out SMS marketing. But you’re stuck on that first step of choosing the offer for your initial opt in campaign. Don’t worry, if you know the story of Goldilocks then you’ll understand just what to do after reading this blog.
SMS marketing, like any well-planned advertising strategy, should be developed as a targeted campaign, rather than left (as it all too often is) with a scattergun approach. Simply put, send the message to the people it is pertinent to, and avoid being seen as another 'spammer' sending junk messages to those who do not want to know.
Christmas is coming and with it plenty of opportunities to increase your retail sales or market your services. If you're a hairdresser or beautician, you'll know how busy you get during the festive party season. It's still not too late to create an SMS campaign for Christmas and the New Year.