Every good retail business owner knows that the key to success is keeping his or her customers happy. Your level of customer service should be all encompassing to succeed and should consist of more than just being polite to the customer at the till.
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Ever wonder how well your SMS marketing campaign actually worked? If you’re sending SMS messages with links for your customers to follow, it’s actually fairly simple to set up a system for tracking your success. Read on to find out how.
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If you run paying events - music, drama, sport or even fine dining, training courses or workshops, you'll know the hardest seats to fill are the last few and they are also the most profitable if you can sell them. SMS is an immediate and compelling means of event promotion that can shift those last few places.
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Read how clubs can benefit from the use of text messaging services to reduce wasted time and increase customer satisfaction. They can confirm appointments in advance with an option to text back to cancel or re-schedule thus reducing no-shows. SMS is also great for sharing news and special offers with members.
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If you've considered SMS marketing to new and existing customers by text message but dismissed it, it really is time to think again. SMS continues to outperform and outreach all the newer models of communication designed to replace it. The latest competitor to run into difficulties against business text messaging is mobile internet advertising.
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