The 3 Biggest Benefits of Using a Shortcode in Your SMS Marketing
Over 92% of people in the UK have mobile phones. SMS marketing is one of the best ways to reach out to them in a personal way. But for your marketing to be a real success, you need to get replies. Using a shortcode with keywords offers many benefits for your marketing. Although there are numerous advantages from using shortcodes let’s just take a look at the top three:
- The shortcode becomes identifiable with your brand. Recognition is important in marketing. When you’re competing for attention among other text messages you’ll want your customers to know the message is from you so they won’t ignore it.
- A shortcode is easy to type. If you want to have people send you messages, they’ll need to reply to your message, or type in your contact number. A short code is a five digit number so it ends up being much easier for people to enter it into their mobile than a traditional 11 digit number.
- Short means easy to remember. To maximise your mobile marketing investment, you’ll want to advertise your mobile campaigns on multiple channels. If people see printed material, or hear your shortcode on the radio, they can remember it well enough to respond to your call to action.
Using shortcodes is easy too. SMS providers usually have a dedicated code. You can rent keywords to use on their shortcode, usually for a small fee. For example, keywords on the fastsms shortcode costs just £25 per month (or just £250 if you rent it for a year).
Larger brands might consider obtaining their own shortcode rather than renting keywords on a shared shortcode. Just be prepared for a long lead time and monthly fees near a thousand pounds per month.
So for most businesses, the combination of shared shortcodes and rented keywords has all the benefits for SMS marketing without the extreme cost of a custom dedicated shortcode. If you want more information on using shortcodes for your business, click on the chat button and our representatives can answer all your questions. Or if you’d rather you can contact us via email or phone. Alternatively take a look at our free Mobile Marketing Guide which offers a wealth of info, tips and advice on SMS matters.
Related Articles
What Your Customers Want From SMS Marketing
Mobile marketing offers an unprecedented access to your customers virtually any time, anywhere. This is particularly true for SMS marketing because it is “always on”. Customers don’t have to be surfing the web, or using an app to receive messages. Instead, they see the marketing messages right alongside ones from their friends and family.
Getting a Reply: Should You Choose a VMN or Shortcode? Part 1
Part 1 of a 2 part article comparing Virtual Mobile Numbers (VMNs) and SMS Shortcodes as means of receiving inbound SMS messages. The first part focuses on how VMNs work, what they are typically used for and what they cost. Part 2 follows with details of SMS Shortcodes.
Do Your Customers Trust You?
I think for much of the last decade, people used the Internet and then mobile devices, without giving too much thought about what they were doing. Or more accurately, what other people were doing with their information. But then came Edward Snowden in 2013 who revealed governments were collecting and using our personal data in ways we hadn’t imagined.
Copywriting Principles for SMS Marketing
In a recent post I covered how to create urgency in your SMS marketing messages. It didn't feel right to leave out a few other key components - the U companions. In copywriting circles they are often called the 4-Us. They are: Urgent, Useful, Unique, and Ultra-specific. So to make sure I don't leave anything out, here I'll show you how to use the others in your SMS messaging.
Improve SMS Marketing ROI By Giving Your Customers Options
SMS messaging offers some of the highest click through rates in mobile marketing. But did you know it could be even better? See how one retailer improved their click rates by offering their customers different options in their messages. Then see how you can do the same.
Essential SMS Marketing Ideas for Toy Retailers
Don’t Worry, SMS Messaging is Still Perfect for Marketing
Brits feel “bombarded” by too many messages from brands on mobile. Does that mean SMS marketing doesn’t work anymore? Actually no, it just means most brands are probably doing it wrong. Find out why UK consumers feel that way and how your brand should be using SMS marketing the right way.
A Demonstration on How Not to Build Your SMS List
Over the last month or so I've signed up for quite a lot of webinars. I'm always trying to learn more about technology, marketing, best practices – you get the idea. So I've been excited to see many organisations offering SMS reminders for webinars. But there is one experience I had with an SMS reminder for a webinar that I simply had to share.
Top Tips for a Successful Christmas SMS Marketing Campaign [Infographic]
SMS Opt-In: Why You Want It and How To Get It
The first thing to remember is that legally, you must give the customer the chance to both opt-in and opt-out of your SMS campaign - but the good news is people are happy to opt-in - 49% of them according to a 2014 survey. So all you need to do is stay compliant and follow some basic guidelines to grow your list.