Fastsms Full User Manual
At Fastsms we are pretty fanatical about supporting our customers in getting maximum benefit out of our SMS messaging solutions.
That’s why we offer support via phone, online chat or email.
We recognise that not everyone is the same however and that no single solution suits everyone. Most people are comfortable with chat or email support but some really want to speak to one of our helpful, friendly expert account managers.
Other people are more comfortable figuring things out for themselves and for those we offer two solutions. Our online SMS Support Centre has a wealth of info in the form of FAQs, guide, how-tos and so forth and is always a great place to start when looking for answers. For those who would rather have a printed manual we offer several documents in PDF format that you can download, print and peruse at your leisure. These can all be accessed here.
Our Full User Manual is packed full of detailed step by step instructions for every aspect of NetMessenger. It’s great for people new to Fastsms as well as existing customers looking for a little help with a new feature.
Whichever type of support you prefer it’s our aim to provide it.
Related Articles
How SMS Can Help Your Local Business Optimise Your Local Campaign
One of the great advantages of SMS: it's completely trackable so you know exactly how your campaigns are engaging your opted in customers and clients. And if you’re a small business, operating in a specific geographical location, then that local knowledge can be invaluable in targeting your campaigns to a local audience.
4 Simple Steps to Staying Compliant When Using SMS Messaging
Yet another company (Quigley and Carter Limited) have been fined by the ICO for not having permission to send SMS messages. In this case, they had outsourced their marketing to a third party who then sent messages on their behalf. So is staying compliant with the regulations regarding SMS messaging so difficult? It doesn’t have to be.
Out-Of-The-Box Thinking in SMS Marketing
Do you know what your customer’s want? Would you ever offer something other than coupons, discounts, or other deals in your SMS marketing? At least one company is giving it a try, and differentiating themselves from the competition. Read the blog for details.
Sending “Just in Time” Messages Using our SMS API
A few weeks ago I wrote a blog post about using SMS messaging to contact your list after some sort of trigger - they made a purchase, had a birthday, or some other event or date. I’m going to build on that concept a little bit more in this post and share how you can really offer just-in-time SMS messages by integrating with your existing systems.
How the Education Sector Can Benefit from SMS Messaging
The education sector can greatly benefit from the use of SMS messaging, as it can be a good way to build strong relationships with students, parents and also other members of staff. These are some of the ways to make good use of SMS messaging in the education sector.
Drive Up Attendance During Festival Season with SMS Messaging Part 2
Festival season is upon us! Experienced festival organisers predict that to be successful you need more than just music. You’ll need to offer an experience to your attendees. In the last blog I covered some of the reasons for that, and ideas on how to start building your SMS marketing list before your festival begins. In part 2, we’ll take a look at how to use SMS to create engaging experiences for attendees while they are at your festival, and even after they leave.
3 More Reasons to Use SMS Marketing This Year
If you’re still not sure about why you need SMS marketing, this blog takes you beyond the usual statistics to show three convincing reasons why you do. Find out how it provides value to you, and your, customers a variety of ways.