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News, tips & advice from FastSMS

Sales managers can use SMS messaging to great effect both in terms of contacting customers and for managing and communicating with sales personnel.

SMS marketing is great for generating leads and SMS can also be used to keep the prospect informed. Confirm receipt of their enquiry, tell them who will be handling it and what the next step is, keep them in the picture without badgering them.

If your sales team are out on the road then SMS is the best way of keeping them informed too. Tell them about new leads, messages from customers and prospects, ask them to check in with the office. SMS is also safer than voice calls when people are driving and provides a permanent record they can refer back to. This section will provide more details on how sales managers can benefit from using SMS messaging.

Posted on 26/07/2017
In Use Cases

Most car dealerships and garages already have almost everything in place to start an effective SMS marketing campaign. When customers go into a car garage to have a service or a MOT done, they almost always give the dealership their mobile phone number. The reason for this is simple: if a customer is bringing their car in to get checked and they don't want to wait around for any work to be carried out, they'll simply head into town or run a few errands, until the garage gives them a call on their mobile to let them know the work has been done. That means most garages will have a healthy amount of mobile numbers already in their database, but quite often a garage will overlook the potential that their database of contacts presents.

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Posted on 13/07/2017
In Business SMS

SMS messaging is not just a powerful marketing tool for reaching and engaging with consumers; it is also immensely valuable to companies operating in both the B2C and B2B sectors. With some imagination and creativity, SMS messaging can work well for any business, whatever the sector and is highly attractive not just because of its exceptional open and response rates, but also the low costs, high ROI and ease of use. If you are looking to build your market penetration in the print industry, SMS messaging has a lot to offer. Read this article from the team at Fastsms to see how your print business can help keep its competitive edge and stay profitable with SMS messaging.

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Posted on 12/07/2017
In Business SMS

If you are the owner-manager of a UK retail business, then you will know that it’s vital to use every weapon you have available to battle with the big guns on the high street and online. That must include embracing all the advantages modern technology provides, including a communications campaign based on the Short Message Service (SMS) – better known as text messages. Not sure what SMS is about and how it will work for your shop? Then read on, because you are missing a golden opportunity to give your small shop a much bigger presence and outreach.

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Posted on 05/06/2017
In Customer Support

Global brands are increasingly taking advantage of a Short Message Service (SMS) to connect to customers and improve customer communication and engagement. This trend is taking root amongst small companies too, as they grasp the potential to not only communicate effectively in real-time but use SMS to save time and money in their customer relations procedures.

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