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News, tips & advice from FastSMS

Posted on 13/11/2018
In Business SMS

The mobile phone is an incredibly powerful device, we can now complete many of our daily tasks from it, whilst it also keeping us entertained throughout our day. It never leaves our side and goes everywhere with us, we are completely in love with our mobile phones. This love affair with our mobile phone makes it an incredibly powerful device for businesses. Customers want to communicate through their mobile phone as it’s quick, easy and convenient for them, and the businesses and brands that are giving customers exactly what they want by communicating with them through their mobile phone, are seeing huge rewards. Bigger response rates, less missed appointments and more sales. However, having a big work force of sales people or customer support technicians operating and communicating with their customers through SMS on a one to one level, can be slightly tricky. Another platform for them to login into and get...

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Posted on 16/10/2018
In Business SMS, Mobile Marketing

SMS marketing can help your business receive those response rates that you have always dreamt of and can help you enhance and improve your business massively. Whether that be improving your customer service, sales and marketing or customer retention - SMS can do it all. SMS is a personal form of communication which makes it very powerful, in fact 98% of all text messages are read. However this can make SMS marketing slightly daunting, knowing that every customer will almost certainly read your message as they will be notified of your message instantly at the time you send your campaign. Like any marketing method there is always experimentation, every business is different and so is every customer, so there is no real standardised campaign that you can send out and will work for every industry.  Below are some things you definitely need to do when sending your SMS campaign, and some things that...

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Posted on 09/10/2018
In Business SMS

Mobile marketing is continually evolving and changing the way businesses communicate with their customers, improving customer service, increasing sales, reducing no shows with appointment reminders - the enhancements are endless. We are all addicted to our mobile phones, and this love for our mobile phone is the reason why it’s such a powerful device for businesses. It’s the channel that customers want to use and communicate on, it’s simple, effective, convenient and low cost.  Shockingly, there are still some businesses that are yet to wake up to the power of mobile marketing. In this handy guide below we discuss why and how businesses are using mobile marketing, and some of the most effective ways to use SMS for mobile marketing.  Business Mobile Marketing Guide - The most effective way to communicate with your customers.

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Posted on 13/09/2018
In Business SMS, Case Studies

One of the great things about working with SMS marketing is that so many different types of businesses can use it, every business sector has a different way of using mobile marketing to suit their business, to help build, develop and improve their business. We love to see all the different weird and wonderful businesses here at Fastsms, from solicitors to accountants, from retail shops to restaurants - we have them all here at Fastsms. The Lawn People are not your average business. They are the turf experts, they cater and take care of thousands of lawns across the country. They offer complete bespoke treatment and care for every individual lawn, and with the help of SMS marketing they are really growing. Businesses love SMS marketing because it’s simple, cost effective, time efficient, and incredibly responsive compared to other marketing channels. “We love it. It’s easy and simple and our customer prefer a text...

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Posted on 17/07/2018
In Business SMS, Mobile Marketing

We are always looking for ways to improve our business, whether that be internally or externally. Office improvements, processes, communication, marketing, customer support or sales - it’s important for any business not to stand still. One thing businesses are always trying to improve on is of course sales. Sales. Sales. Sales. The more the merrier and the bigger the better. And this usually lands on the heads of the sales guys or the marketing team.  Within marketing, marketeers are always looking for new ways to get ahead of their competition or ways to improve their current marketing exploits. Higher open rates. More responses. More click throughs. More sales. We all know mobile marketing is the perfect way for any business to communicate with it’s customers, whether that be appointment reminders, customer support, delivery information or generating more sales.  75% of people would like offers sent to them via SMS Source: Digital Marketing Magazine So we thought...

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