Fastsms Full User Manual
At Fastsms we are pretty fanatical about supporting our customers in getting maximum benefit out of our SMS messaging solutions.
That’s why we offer support via phone, online chat or email.
We recognise that not everyone is the same however and that no single solution suits everyone. Most people are comfortable with chat or email support but some really want to speak to one of our helpful, friendly expert account managers.
Other people are more comfortable figuring things out for themselves and for those we offer two solutions. Our online SMS Support Centre has a wealth of info in the form of FAQs, guide, how-tos and so forth and is always a great place to start when looking for answers. For those who would rather have a printed manual we offer several documents in PDF format that you can download, print and peruse at your leisure. These can all be accessed here.
Our Full User Manual is packed full of detailed step by step instructions for every aspect of NetMessenger. It’s great for people new to Fastsms as well as existing customers looking for a little help with a new feature.
Whichever type of support you prefer it’s our aim to provide it.
Related Articles
Flash Sale – Get 10% free SMS
SMS Opt-In: Why You Want It and How To Get It
The first thing to remember is that legally, you must give the customer the chance to both opt-in and opt-out of your SMS campaign - but the good news is people are happy to opt-in - 49% of them according to a 2014 survey. So all you need to do is stay compliant and follow some basic guidelines to grow your list.
Stock Checker: A Business SMS Use Case
SMS Marketing for Community & Amateur Sports Clubs
8 Ways Domino’s Use SMS Marketing To Increase Sales
This article presents a detailed case study on how SMS marketing is used effectively by Domino's Pizza. Learn about the eight things they excel in that lead to outstanding results in building brand loyalty and generating orders. Great chance to learn from a market leader.
3 Facts about SMS Messaging in the UK
Do people really like getting SMS messages? Is it true they’re using Apps like WhatsApp instead? A recently published survey reveals those answers, and a few more. Find out the details on how SMS messaging is used and viewed in the UK in this blog.
What You Need to Know About Choosing SMS Keywords
Keywords are a big deal in SMS marketing. They’re more important than ever, whether you use a shortcode or a virtual mobile number (VMN) if you’re planning on using two-way messaging. Here's what you need to know to help you choose the right keyword for your SMS marketing campaign.
Feefo recognises fastsms in Trusted Merchant accreditation
Fastsms signed up a year ago with Feefo to provide feedback from customers of what they thought of our products and services. Read their comments here.
How the Travel Industry can use A2P Messaging
The travel industry has made some inroads into using SMS messaging, but hasn’t yet taken real advantage of the potential of A2P messaging. Find out how it can be used to save time and provide the high-quality service today’s mobile travellers expect.