Fastsms Full User Manual
At Fastsms we are pretty fanatical about supporting our customers in getting maximum benefit out of our SMS messaging solutions.
That’s why we offer support via phone, online chat or email.
We recognise that not everyone is the same however and that no single solution suits everyone. Most people are comfortable with chat or email support but some really want to speak to one of our helpful, friendly expert account managers.
Other people are more comfortable figuring things out for themselves and for those we offer two solutions. Our online SMS Support Centre has a wealth of info in the form of FAQs, guide, how-tos and so forth and is always a great place to start when looking for answers. For those who would rather have a printed manual we offer several documents in PDF format that you can download, print and peruse at your leisure. These can all be accessed here.
Our Full User Manual is packed full of detailed step by step instructions for every aspect of NetMessenger. It’s great for people new to Fastsms as well as existing customers looking for a little help with a new feature.
Whichever type of support you prefer it’s our aim to provide it.
Related Articles
Are You Going Back to a Dumbphone?
Is the future of the mobile phone really going backwards to a “dumbphone”? Some would have you think it’s true. But while a few may choose to go retro for a time, there isn’t any doubt that “smart” is here to stay. Read on to see what the fuss is about.
5 great tips for using business SMS
Malfunction Notification: A Business SMS Use Case
Beginners’ Guide to SMS Marketing – July 2016 Update
If you've considered SMS marketing to new and existing customers by text message but dismissed it, it really is time to think again. SMS continues to outperform and outreach all the newer models of communication designed to replace it. The latest competitor to run into difficulties against business text messaging is mobile internet advertising.
Insights Into The Best SMS Marketing
It’s been said that to be successful at something, you need to find someone that’s already done what you want to do, then emulate them. You don’t need to create or rewrite the rulebook every time. This is true of marketing too. While it’s a creative field, there are tried and true examples of what works. This is why case studies are so important to helping you understand how something like SMS marketing can work for you.
SMS Marketing – A Brief Guide to the Data Protection Act 1998
Any UK business that collects, stores and uses other people’s personal data for purposes such as marketing and selling is subject to the rules of the Data Protection Act, and those using SMS marketing are no exception. Having a basic understanding of the DPA legislation and its main requirements is useful to maintain best practice in direct marketing such as SMS marketing and also helps to uphold your hard won customer trust - as well as avoid the potentially costly consequences of falling foul of the law. Read this article to learn how to avoid the simple pitfalls and get your SMS marketing campaign off to the right start.
SMS Messaging for Profitable Playschools
Despite a greater than ever demand for playschool places, many sessions remain unfilled due to the varied hours that parents and carers choose to book, as well as other factors such as illness, holidays and routine appointments. Empty spaces are not just an inconvenience when it comes to staff scheduling - they are also valuable sales opportunities. So how can you make sure your nursery fills those empty spaces and maximises profits? The answer lies in SMS messaging.
10 Killer SMS Strategies
Nowadays, there are an increasing amount of companies using SMS marketing, but you can stay ahead of the trend by using it more wisely with our killer strategies list. Best used as part of your marketing mix, alongside other strategies, this should complement other points of contact and deliver an intuitive and responsive customer service that is unrivalled by competitors.
Why Finance Companies Should Excel at SMS Messaging
One of the most interesting use cases for SMS messaging is the financial industry. Just a couple weeks ago I wrote a blog on 7 ways the financial industry can use SMS messaging to communicate with customers. In this blog I'll expand on the topic from a different perspective: personalisation.