Fastsms Full User Manual
At Fastsms we are pretty fanatical about supporting our customers in getting maximum benefit out of our SMS messaging solutions.
That’s why we offer support via phone, online chat or email.
We recognise that not everyone is the same however and that no single solution suits everyone. Most people are comfortable with chat or email support but some really want to speak to one of our helpful, friendly expert account managers.
Other people are more comfortable figuring things out for themselves and for those we offer two solutions. Our online SMS Support Centre has a wealth of info in the form of FAQs, guide, how-tos and so forth and is always a great place to start when looking for answers. For those who would rather have a printed manual we offer several documents in PDF format that you can download, print and peruse at your leisure. These can all be accessed here.
Our Full User Manual is packed full of detailed step by step instructions for every aspect of NetMessenger. It’s great for people new to Fastsms as well as existing customers looking for a little help with a new feature.
Whichever type of support you prefer it’s our aim to provide it.
Related Articles
Throttling: The proactive way to manage your responses
How SMS Messaging is Revolutionising the Healthcare Industry
With 64% of people stating they prefer text messaging for customer support, over voice calling – it is no wonder the hectic, often overstretched health care sector is utilising SMS messaging frequently. Below we’ve listed out a range of benefits of using text messaging within the healthcare sector.
Unsolicited SMS Messages Lead to Trouble…Even for Trump
Late last month reports surfaced that the Trump US presidential campaign had sent unsolicited SMS messages to voters in the Chicago area. One man, Joshua Thorne, and his lawyers have filed a class-action lawsuit alleging the Trump Campaign violated the Telephone Consumer Protection Act (TCPA, the US equivalent of the PECR).
What You Can Learn About SMS Marketing from These 7 Companies
The Information Commissioner’s Office (ICO) issued seven monetary penalties against companies this year. We’ve read through them all – so you don’t have to – and discovered two lessons every company should learn about SMS marketing if they want to be successful.
When disaster hits, it’s better to send an SMS message
Do You Want More Characters in Your SMS Messages?
Ever wondered why SMS text messages are limited to 160 characters? You might think it was an arbitrary choice but that wasn't the case. 160 characters was chosen based on scientific research (sort of). Read the history behind it and learn how you can send texts of up to 456 characters now.
SMS Marketing For The Equestrian Sector
The British Equestrian Trade Association’s findings from their National Equestrian Survey 2015 put the economic value of the equestrian sector at £4.3 billion of consumer spending across a wide range of goods and services, with the average spend per horse during the same year at £3600. It is an incredibly varied industry encompassing all types of businesses from sole traders making a living in remote areas to multinational companies. Their customer base typically tends to be busy people who lead largely outdoor lifestyles so the obvious and most effective means of communicating with them is by mobile phone, yet very few equestrian businesses appear to be utilising SMS text messaging marketing. So how could businesses in this sector benefit from this method of marketing?
Proof SMS Messaging Gets Results: Conversions
Consistent double-digit conversion rates are a hallmark of SMS marketing. Is it all because of mobile coupon redemptions, or can it be used for other marketing objectives? We’ve got examples from different industries and objectives so you can decide for yourself in this latest Results Series blog.