Surveys: A Business SMS Use Case
Anyone who is involved in business realises the importance of detailed feedback from their customers and is also likely familiar with some of the difficulties in gathering such information. Combined with another medium such as print or radio, a survey can be run by asking people to text in their answers to your ‘Textline’, collecting information and data. Alternatively, if you have the data you can text your customers or prospects requesting that they text back their response.
The following are just some of the sectors already benefiting from using SMS text messaging to conduct surveys with their customers: SMEs, Educational Institutions, Housing Associations, Local Council
For more information on how you could be utilising SMS text messaging within your business call us on 0800 954 5305 or email helpdesk@fastsms.co.uk
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