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Short code SMS Tag

News, tips & advice from FastSMS

Short codes and virtual mobile numbers are fantastic features that can help take your SMS customer communication to the next level. Both allow your customers to text and communicate with you but in different ways. Virtual Mobile Numbers A virtual mobile number or long code, is an 11 digit virtual mobile number that allows customers to reply to your text messages and also allows them to text and engage with you. This means that you can have two way conversations with your customers through text message. Great for customer support or allowing customers to reply to appointment reminders to confirm, cancel or change the date and time. An easy, quick and convenient way for customers to have conversations with your business. You can also promote this virtual number across your website and business material letting customers know that they can text you at any time. Short codes A short code is a specific chosen word by...

There is always more than meets the eye when it comes to business SMS, it seems every day there are new and innovative ways that businesses are harnessing the power of the mobile phone for the good of their business.  The mobile phone has become such an integral part of our everyday lives, it is now our much-preferred method of contact. So businesses are now trying to find ways to enhance their own mobile explorations, finding that business SMS can answer many of their business needs and requirements, whilst also improving on their existing methods, whether that be through cost, efficiency or effectiveness.   Virtual Mobile Numbers Virtual mobile numbers are nothing new but are a fantastic feature of business SMS. Letting your business have its own unique virtual mobile number, which allows your customers to not only reply to your text messages, but also text you. This means you can have a text conversation...