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auto responder Tag

News, tips & advice from FastSMS

Auto-responder is a useful feature of the NetMessenger browser based SMS messaging platform.

At its simplest it enables you to automatically send a text reply to all inbound SMS messages. If, for example, you are using fastsms to gather opted in subscriptions to a news servcice, you might want to automatically return a “Thank You!” message, partly out of courtesy but also to reassure the subscriber that their request has been received.

The real power of auto responders however is when they are used in conjunction with a keyword. In this way the automatic response can be customised according to the keyword sent in. For example if the keyword is a product code then the response could provide latest info on price or stock situation. If the keyword is a property reference, seen on a For Sale sign, the response could be details and price of the property. The possibilities for using auto responders with keywords are endless.

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