Notifications & Reminders: A Business SMS Use Case
Appointment reminders by SMS text message are a great way to reduce missed appointments for anything from medical appointments, to meetings and consultations. Subscribers receive a reminder a few hours before the scheduled event and can reply to confirm, reschedule or cancel.
For example a dental patient may receive the following 24 hours before their appointment “Reminder: You have a dental appointment tomorrow @ TIME. Reply ‘YES’ to confirm or ‘NO’ to cancel/reschedule.”
The message costs just a few pence to send and in most cases can be fully automated yet it has the potential to save both parties time and money.
The following are just some of the sectors already benefiting from using SMS text messaging to send notifications and reminders of appointment and events: Dentists, Doctors, Vets, Solicitors, Accountants, Consultants, Banks, Colleges/Universities, Hair & Beauty
Basically, anybody who regularly makes appointments with clients or customers and has experienced lost time or money due to someone simply forgetting the appointment or not bothering to inform you they can’t make it can benefit from SMS in this way. As well as reminding people of the time and place, studies have shown that people are much more likely to let you know if they don’t intend to show up to an appointment if you give them that opportunity rather than them having to make the effort themselves.
For more information on how you could be utilising SMS text messaging within your business call us on 0800 954 5305 or email helpdesk@fastsms.co.uk
Related Articles
SMS Marketing for Life Insurance Companies
SMS Marketing Techniques for Copywriting Agencies
SMS Marketing for Travel Agents – the Key to a Sold Out Summer Season
How SMS Marketing can help guarantee a sold out summer season for independent travel agents and tour operators. In this article we explore how small and medium-sized independent companies in the travel and tourism sector can take advantage of the opportunities offered by SMS marketing to ensure a sold out summer season.
Notifications & Reminders: A Business SMS Use Case
How to Use SMS Messaging to Improve Customer Service
Global brands are increasingly taking advantage of a Short Message Service (SMS) to connect to customers and improve customer communication and engagement. This trend is taking root amongst small companies too, as they grasp the potential to not only communicate effectively in real-time but use SMS to save time and money in their customer relations procedures.
Why SMS Marketing Can Be More Effective Than Mobile Banner Advertising
A recent eMarketer article on the effectiveness of mobile banner advertising reports the main reason people don't click is because they aren't interested in the offer. In fact, only 24% of those surveyed say they clicked on a mobile banner on a website in the last three months.
Why Your Startup Needs to be Using SMS Marketing
Are startups afraid of using SMS marketing? Is it because they’re afraid of annoying customers and breaking the regulations? I don’t think so. If your startup isn’t using SMS marketing already, it’s probably because you don’t know all the facts. Find out why SMS is actually perfect for startups.
SMS Marketing for Self-Storage Facilities
Why SMS and Mass Participation Sports Events are Made for Each Other
Most major sports teams in the UK and US already know the power of SMS for engaging fans via scores, stats and other data. But the power of SMS can extend far beyond the world of the major leagues. SMS is ideal, not only for communicating with participants but to coordinate teams of volunteers across the event.
The Biggest Lie in SMS Marketing
Have you seen articles telling you SMS marketing can’t be used to acquire new customers? Or that it isn’t a good way to so? Don’t believe them. You just have to know how to use SMS to get new people to sign up for your list. Read on to find out how.