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mobile transactions Tag

News, tips & advice from FastSMS

Every business has competition, and each business wants to come out on top and be victorious. To do that, you need all the pieces of the puzzle to be working effectively and efficiently, from marketing and sales, to operations and support. In this fast paced modern world, everyone and every customer wants things instantly, no longer do customers expect to sit on hold for hours waiting to speak to an advisor, no longer do customers expect to wait for their documents in the post, or to go into a bank to do their banking - they want to be able to get answers instantly from the comfort of their home or office using their mobile devices. When it comes to things like customer support, customer service or communicating with your customers, you really cannot spare any expense, as how you treat your customers and how happy they are, will reflect your businesses...

Hard cash, sterling, money, notes and coins have been a part of our everyday lives for centuries, the idea of leaving the house and heading to a store without them would have seemed like madness years ago, however billions of cashless transactions are now taking place everyday. One in five Brits never carries cash, they want to pay by their contactless card, or by their smartphone, with half of Brits surveyed by First Bus stating that ‘cash is on the way out.’ Retailers have led the way in already adjusting their payment options to suit the modern day customer, and those that have, have seen huge benefits and uplifts. 39% of 2017 Black Friday sales were made through a smartphone, making it the device of choice beating the desktop and tablet to the lion share of the sales. (Source: IMRG) Mobile banking is now huge. More and more of us are engaged with...