Missed appointments or reservations don’t just cause you inconvenience they actually cost your business in lost revenue, missed opportunities or incurred costs.
Of course, you could penalise your clients for missing your scheduled appointment, as organisations do. But this isn’t an option for every business model and doesn’t exactly endear you to your customers.
This is why many forward-thinking companies and organisations are tackling the problem from the other end. A timely SMS reminder is proven to not only proven to be well received but is also highly effective in reducing missed appointments.
There will always be extenuating circumstances that mean some appointments will not be able to be kept but by giving people the option to cancel or rearrange easily in a face-saving way you’re much less likely to be left waiting and may even be able to offer the slot to someone else.
The digital age has seen a rise in demand for business coaches to aid you in every aspect of your entrepreneurial efforts. From money mindset to technological solutions, earning passive income and attracting high-paying clients, these days there's a coach for everything. But running a coaching business isn't as simple as the hype would suggest. SMS marketing is the perfect way of supercharging your promotion of your coaching business, here's how.
Most car dealerships and garages already have almost everything in place to start an effective SMS marketing campaign. When customers go into a car garage to have a service or a MOT done, they almost always give the dealership their mobile phone number. The reason for this is simple: if a customer is bringing their car in to get checked and they don't want to wait around for any work to be carried out, they'll simply head into town or run a few errands, until the garage gives them a call on their mobile to let them know the work has been done. That means most garages will have a healthy amount of mobile numbers already in their database, but quite often a garage will overlook the potential that their database of contacts presents.