Reduce missed appointments & increase revenue
The workplace has changed significantly in the last couple of decades, technology is everywhere. Nearly every employee has a mobile phone – company issued or otherwise. This provides an opportunity for forward-thinking companies who are willing to take advantage of technology in the workplace.
Most companies have different projects, departments, or teams that need to collaborate. Sometimes the team is distributed in different locations or working under time-sensitive conditions. Chances are, these employees are using SMS already on personal mobiles, but a corporate solution provides more security and record keeping options for you.
HR managers and recruiters love to use SMS. It’s quick and discrete for potential hires who may be working at another job. Sending a text message with an interview confirmation allows the candidate to confirm without everyone in the office hearing about it.
Companies can use SMS messaging to survey their employees about issues at the office. This could be anything from the menu for the annual meeting to preferences for office chairs or logo colours. Employees that are asked for their opinion feel more valued and generally perform better at their jobs. Surveys could be done entirely over SMS, or by providing links to mobile-friendly sites to complete the actual survey.
Industries using SMS for people management