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About
Fastsms

Fastsms began life as part of the Netsecrets family, a successful Internet Service Provider with its roots going back to 1997. In 2002, we looked forward and saw SMS as a growing technology and business full of opportunities. So with the backing and experience of Netsecrets, we launched Fastsms with a vision in mind:

To offer an SMS service anyone could use, with transparent pricing and high-quality personal support offered to everyone who asks for help

In the years since then, SMS has grown to be one of the main forms of communication used by businesses, charities, and schools. Virtually every industry can put it to good use. None of us knew SMS would become what it is today, but we’ve kept pace with the changes.

To provide you with the best possible services we always:

  • Keep an eye on the industry and your feedback on how to use SMS and fastsms better
  • Do all of our own development so we can quickly make improvements based on feedback and industry changes
  • Invest in our people to help them do their job better, so they are more prepared to help you
  • Commit to helping everyone get started with our services regardless of how much, or how little, they spend

We’re committed to making sure Fastsms is a bright, energetic environment where people enjoy coming into work every day. This has helped us build a team of friendly, talented individuals who are always ready to go the extra mile. Take a look at what some of our customers think…

Independent Reviews from

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'great tool chasing busy clients'

We now use this tool to communicate with our clients ... Since we started using Fastsms, we dramatically cut the time wasted trying to get through to them using the phone.

Daniel Neves in London

'Excellent Texting service'

Efficient, reliable way to send messages for our business. Good value and easy to use. We've been using FASTSMS for years

Sue in Ipswich

'Excellent Service Very Helpful'

Excellent service, staff are very helpful and willing to go the extra mile to get you set-up. Couldn't rate them highly enough. I now refer all the brands i deal with to Fastsms 🙂

Craig in Swindon, England

'Excellent service with good support'

Easy to use, clean interface, enough features and good support when required. Good Value for money and a range of options.

Duncan in Southampton

'Excellent service'

There is a very hard working back office team who are very friendly when ever I speak with them on the telephone. Aimee especially is a great asset to your team.

Michaela

'Amazing'

Service as a whole is amazing. Support guys are extra helpful and can have a good laugh at the same time.

Richard in Sheffield

'Great for sending texts from any computer'

Great way of composing and sending a text from any computer and at a cost less than most mobile providers charge on a non-contract tariff

Paul

'Excellent Service Provider and Excellent Customer Service.'

My Purchase experience with Fastsms to renew was extremely straightforward. I would absolutely recommend Fastsms.

Elaine in London

'Great for small businesses'

Since using the service I have found less people forgetting about the meetings as well as comments on how professional the text system is. Very highly recommended.

Lea in Leicester, UK

'Positive'

Yet to road test a bulk distribution, but one off tests were positive. Customer service second to none (Jordan).

Carl in Manchester

'Excellent customer service'

Fast and reliable. Excellent customer service.

David in Watford

'Great Customer Service'

FastSMS have been really helpful in setting up our payment options, answering questions about our existing numbers and also setting up new numbers for us.

TMC in Cheshire

'Smooth process'

They contacted me when I was running low and the process was super smooth

Vikki S in Manchester

'Active support from the go'

Pleasant friendly help and support whilst setting up.

Nick Hoare in Southampton

'Simple!!'

A very useful tool and we've been using it for many years. Gives customers another way to contact us.

Sally Mowbray

'Works Perfectly'

Works perfectly and I was pleasantly surprised that there are real people behind the scenes when one of them called me the other day to check that all was good.

Brad King

'Excellent'

Excellent service - competitively priced with very fast turnaround of new credit orders and always someone on hand to provide help.

Home Fundraising GPS

'Excellent service always'

The Fast SMS team are always so friendly and helpful nothing is ever too much trouble. Keep up the hard work

Claire Jackson in Selby, North Yorkshire

Meet the team

You’ll see a lot of similar names on our team. It didn’t start out that way. Founder and Chairman Tony Burt began Netsecrets as a sole trader in the late 1990s. Over the years other members of the family have added their expertise and talents to Netsecrets and subsequently Fastsms. Now we have a thriving business that continues to grow thanks to the wonderful people we have working with us including our amazing management team.

Tony Burt
Chairman
Rich Burt
Technical Director
Sandy Burt
Operations Director
Ollie Burt
Marketing Director
Aimee Ward
Customer Services Manager
Katie Hipkiss
Accounts Manager
Rebecca Burt
CRM Manager
Jordan Russell
Account Manager
Sunny Paul
Account Manager
Joe Greaves
Account Manager
Emily-Jane Tooth
Account Manager