Over 450 million text messages are sent by banks in the UK each year. That’s evidence your customers are becoming more and more comfortable with text messaging as a primary form of communication for financial information.
Whatever type of financial services you offer – banking, debt collection, finance broker, independent financial advice, or insurance – you can use SMS messaging to communicate quickly with customers and staff.
Balance alert, deposit confirmations, fraud alerts & payment reminders are just some of the benefits you can offer your customers through SMS messaging. All of which can be sent immediately when a transaction or event is processed. Your customers receive the information in just seconds and feel confident you are working hard for them and offering them peace of mind. They feel secure in your hands, and you have a competitive advantage in the marketplace.
Depending on the type of services you offer, a good portion of your team may be working out of the office for large parts of the day. This particularly applies to IFAs and Debt Collectors who may need to request specific information sent to their phones via SMS or even check in for job details.
With SMS messaging, your support staff can keep everyone informed using a single “switchboard” with a web-based SMS messaging service. It’s as easy to send your entire staff a notification as it is to send job details to a single advisor. And you’re guaranteed they get the message, unlike email or voicemail.
Every company needs to get more customers, clients, or prospects. There are many ways to use SMS messaging to promote your business including direct marketing to those that sign up to your marketing lists. But you can also use SMS messaging for referral marketing, or to contact existing customers with offers based on their past behaviour – borrowing, saving, or investing.
Insurance companies have lots of ways they can put SMS messaging to work for building their business and managing customer relations. The following list covers 7 different use cases that can apply to any type of insurance.
With the rapid increase in technological development that defines the 21st century, companies across all sectors are looking for ways to stand out from the crowd. In the modern, technological economy, a company’s ability to connect with its customers and provide top-quality user experience (UX) is fast becoming an essential component of any successful business. Customers now have the ability to thoroughly search the market to find a company that can provide them with the best possible deal. In a corporate environment that is more competitive than ever, what is the best way to truly stand out from the crowd? One of the fastest growing techniques is the use of SMS marketing.
SMS messaging supports all sorts of use cases. Most of the time, businesses consider it an expense. But for some businesses, there's a method that could turn that expense into income. See some examples of how it works, and if it might be for you in this blog.
All sorts of companies are finding SMS messaging works much better than traditional customer support channels like phone calls and emails. In this post, you’ll see examples of how businesses are keeping their customers happy and seeing great results with SMS.
People rely on their mobiles for everything these days. They check them up to 200 times a day! Any business that communicates with customers can take advantage of that by using SMS messaging for transactional information. Read on to see the top 5 reasons why.
We all know how great SMS marketing is for companies which sell to consumers, such as hairdressers, night clubs, garages and hotels. But why would a primarily business to business organisation want to use SMS marketing and why would it want to use FastSMS as its online SMS platform?
Can your business benefit from A2P SMS? According to recent research the answer is yes. See the industries that are using it and how the convenient and easy to use fastsms API can get you started, even if you don’t want to code.
How exactly do you get smished? It happens when you become a victim of smishing. You might not have heard the term. I know I hadn’t until I stumbled across it while researching on the web. But if you’ve heard of “phishing”, it’s the same thing, just done via SMS messaging. But how can you avoid becoming a victim?